Terms and Conditions

1. Acceptance of Terms

Engaging with Refined Rooms’ services or website constitutes acceptance of these Terms and Conditions. These terms apply to all clients, visitors, and users interacting with our studio. They outline the expectations for our professional relationship. You are encouraged to read them thoroughly before proceeding with any service. If you disagree with any part, please refrain from using our services.

Our terms may be updated periodically to reflect changes in our practices. Updates will be posted on this page with a revised effective date. It is your responsibility to review these terms regularly. Continued use of our services after updates signifies your consent to the changes. We strive to keep you informed of significant modifications.

These terms form a binding agreement between you and Refined Rooms. They govern all aspects of our design services, from consultations to project completion. By submitting a contact form or scheduling a meeting, you acknowledge this agreement. Our goal is to foster a transparent and respectful partnership. Your cooperation ensures a smooth collaboration.

If you are acting on behalf of an organization, you confirm your authority to bind that entity to these terms. Unauthorized representation is not permitted and may void any agreements. We rely on your honesty in all interactions. This clarity helps us deliver exceptional design solutions. Your commitment to these terms is appreciated.

Questions about these terms can be directed to [email protected]. Our team is available to clarify any points before you proceed. We value open communication and want you to feel confident in our partnership. Understanding these terms ensures a positive experience. We look forward to creating inspiring spaces together.

2. Scope of Services

Refined Rooms offers interior design services, including consultations, space planning, and project execution. Our services are tailored to your specific needs and preferences. We provide design proposals based on your input, such as room dimensions or style goals. Each project is unique, and we strive to reflect your vision. Detailed service descriptions are provided during the consultation phase.

Our services may include sourcing furniture, materials, or decor items. We collaborate with trusted suppliers to ensure quality and alignment with your design plan. You will be informed of any third-party involvement. Our role is to coordinate and oversee the design process. Your approval is required for key decisions.

We do not provide construction or structural modification services. If your project requires such work, we can recommend qualified contractors. You are responsible for coordinating with these professionals. We focus solely on the aesthetic and functional aspects of design. This distinction ensures clarity in our responsibilities.

Project timelines and deliverables are outlined in our design agreement. These are based on the complexity of your project and supplier availability. We aim to meet agreed deadlines but cannot control external delays. Regular updates keep you informed of progress. Your patience and collaboration are essential for success.

Any additional services beyond the agreed scope require mutual consent. For example, adding a new room to the design plan will be discussed separately. We ensure transparency in all service expansions. This approach maintains clarity and alignment with your expectations. Your satisfaction is our priority.

3. Client Responsibilities

As a client, you are responsible for providing accurate and timely information to Refined Rooms. This includes details like room measurements, design preferences, or project constraints. Inaccurate information may lead to delays or design revisions. Your active participation ensures the project reflects your vision. We rely on your input to deliver exceptional results. [email protected]

You must grant access to the project site for consultations or installations. For instance, our team may need to visit your home to assess the space. You are responsible for ensuring the site is safe and accessible. Any restrictions should be communicated in advance. This facilitates a smooth workflow for our designers.

You are responsible for obtaining necessary permits or approvals for the project. For example, if your building requires permission for design changes, you must secure it. We can provide guidance but cannot handle legal or regulatory matters. Your compliance ensures the project proceeds without issues. We support you in navigating these requirements.

You agree to review and approve design proposals promptly. Delays in feedback may impact project timelines. We provide clear deadlines for your responses to keep the project on track. Your engagement is critical to maintaining momentum. We value your input at every stage.

You must inform us of any changes to your project requirements. For instance, if you decide to alter the room’s purpose, notify us immediately. This allows us to adjust the design plan accordingly. Open communication prevents misunderstandings. Your cooperation ensures a successful outcome.

4. Intellectual Property

All design concepts, plans, and renderings created by Refined Rooms remain our intellectual property. These materials are provided for your personal use within the agreed project scope. You may not reproduce or distribute them without our written consent. This protects our creative work and expertise. Your respect for our intellectual property is appreciated.

Upon project completion, you receive a license to use the final design in your space. This license is non-transferable and limited to the specified location. For example, you cannot use our design for another property without permission. We retain ownership of the underlying concepts. This ensures fair use of our work.

Photographs or videos of completed projects may be taken by Refined Rooms. These are used for our portfolio or marketing purposes, showcasing our design capabilities. We will seek your approval before sharing identifiable images of your space. Your privacy is respected in all promotional activities. We aim to highlight our work while honoring your preferences.

You may provide images or inspiration for your project, such as magazine clippings. You confirm that these materials are legally obtained and do not infringe on third-party rights. We are not liable for any copyright issues arising from your submissions. Your responsibility ensures a lawful design process. We trust your diligence in this matter.

Any custom designs or unique elements created for your project are exclusive to you. We will not replicate them for other clients without your consent. This commitment underscores our dedication to originality. Your project’s distinctiveness is a hallmark of our service. We value the trust you place in our creativity.

5. Project Modifications

Changes to the agreed design plan may be requested during the project. You must submit modification requests in writing, detailing the desired changes. For example, switching a color scheme requires clear communication. We will assess the feasibility and impact on the timeline. Your input is essential for effective adjustments.

Minor modifications, such as adjusting furniture placement, are typically accommodated. Significant changes, like redesigning an entire room, may require a revised agreement. We will discuss the implications with you transparently. This ensures alignment on expectations and resources. Your approval is needed for all changes.

Modifications may affect the project timeline due to additional design or sourcing needs. We will provide an updated schedule reflecting the changes. External factors, like supplier delays, may also influence timelines. We keep you informed throughout the process. Your understanding supports a collaborative approach.

You are responsible for any additional requirements arising from modifications. For instance, if new materials are needed, you must approve their selection. We coordinate with suppliers to ensure compatibility with the design. Your timely decisions prevent delays. We aim to maintain project momentum.

Refined Rooms reserves the right to decline modifications that conflict with the project’s feasibility. For example, requests that violate building codes may be rejected. We will explain our reasoning and propose alternatives. This protects the integrity of the design. Your partnership in finding solutions is valued.